Reservations Age: You must be 18 years or over to book accommodation at One Tree Point Motel.
Securing Bookings: A valid credit card is required to secure your booking.
Payment: Payment for accommodation will be taken in full at the time of arrival. Please note that: there is no surcharge for payment by Visa/Mastercard cards, cash, direct credit or Eftpos. Payment by American Express/Diners credit cards will attract a 2% surcharge.
Cancellation Policy: Cancellations for group bookings of 2 or more units must be made 2 weeks prior to the day of arrival. Cancellations for bookings during public and school holidays must be made 2 weeks prior to the day of arrival. All group & holiday bookings not cancelled by this time will have the accommodation charged to the securing credit card or invoiced.
For all other bookings, cancellations must be made 2 days prior to the day of arrival. Bookings not cancelled by this time will have the first nights accommodation charged to the securing credit card or invoiced.
There is an administration fee of $25.00 for cancellations.
Should a guest causes a disturbance whilst on premise, we have the right to remove the guest and a refund will not be available. Please note: One Tree Point Motel reserves the right to charge for costs & losses associated with damage to property & disruption to fellow guests as a result of such a disturbance.
Arrival and Departure Times: Check in time is 2pm - 8.00pm (unless by prior arrangement) Check out time is by 10am (unless by prior arrangement). If you wish to leave prior to 8.00am, please contact Reception by 8.00pm the night before.
No Pets: Pets are not permitted in motel units or on motel grounds
Visitors: We welcome your visitors. In consideration to fellow guests, visitors are required to vacate the motel complex by 9pm. Parties are not permitted.
Noise: Please be considerate to fellow guests & keep noise down, particularly between 9.00pm & 8.00am.
Smokers: Please smoke outside the units, away from other guests & use the astray provided. Smoking is not permitted in units.
Fish: Gutting, scaling & cleaning of fish is not permitted on motel property. Contact Reception re storage of fishing equipment & seafood caught/picked (NB: these are not to be stored in the unit).
Cooking Odorous Foods: Please refrain from cooking odorous foods such as curry and fish as the smell lingers and is unpleasant for others who come to stay.
For each of the above rules, there is a $200 per night penalty. One Tree Point Motel reserves the right to charge for costs & losses associated with damage to property & disruption to fellow guests as a result of breaches of these rules.
Safe & Lawful WiFi Usage: WiFi access is provided courtesy of Zenbu Networks Ltd. While there is no censoring of internet access, it is a monitored service. WiFi access is provided with the expectation that you will use it safely and lawfully. One Tree Point Motel Ltd & Zenbu Networks Ltd will of course assist law enforcement agencies where possible to help them investigate and prevent criminal activity.